Shipping Policy

Last Updated: February 12, 2026

General Overview

Golden Rise House is committed to ensuring a smooth, safe, and reliable delivery experience for our customers. All orders are shipped through our trusted logistics partners across India. This policy outlines our shipping timelines, free shipping eligibility, and delivery responsibilities.

Free Shipping Eligibility

• Free Shipping on all prepaid orders above ₹1000.
• Orders below the free shipping threshold will incur standard shipping charges displayed at checkout.

Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• In rare cases of stock unavailability, customers will be contacted for alternatives or refunds.

Delivery Timelines

• Estimated delivery time is 3–5 business days from dispatch.
• Delivery may take 5–7 business days for remote or rural locations.
• Delays may occur due to weather, courier disruptions, public holidays, or unforeseen circumstances.

Tracking Your Order

Once your order is shipped, you will receive an SMS and/or email containing a tracking number. Tracking information may take up to 24 hours to become active after dispatch.

Responsibility for Delivery

• We take responsibility for safe delivery until the order reaches the address provided at checkout.
• If a parcel is confirmed lost in transit, we will provide a replacement or refund as per our Returns & Refund Policy.
• We are not responsible for failed deliveries due to incorrect or incomplete address details provided by the customer.
• If the customer refuses delivery without valid reason, shipping charges will not be refunded.

Shipping Restrictions

Currently, we ship across India only. International shipping is not available at this time.

Contact for Shipping Queries

Golden Rise House
Email: support.goldenrisehouse@zohomail.in
Phone: 9904229970
Address: Ahmedabad, Gujarat, India